Service Design (MA)
Agata Juszkiewicz
Hi, I am Agata Juszkiewicz. Check out my portfolio: www.agataju.com
I am curious, love to experiment and am never too proud to fail. Bringing value through applying human-centred design to technology while balancing user and business goals fascinates me! I design experiences for digital products and services. I have done design for mobile, desktop, wearables and virtual reality while working with tech companies and banks across the world. Identifying user needs, solving problems and making things happen is what motivates me.
Awards
2019, awarded in the CERN x RCA Grand Challenge for the team project “Knowtrition” – healthtech food innovation (among 374 students, 74 interdisciplinary teams) and presented the project to engineers and entrepreneurs in CERN in Switzerland.
2018, awarded in the Grant Program in the KPMG Poland Ideas Loading dedicated to supporting students’ business projects for the “Understand Africa: Business Opportunities” voluntary initiative developed with students from Warsaw School of Economics.
2017, in the team of four designers, won the competition organised by National Heritage Institute to design the visual identity and way-finding system for over 2.000 international participants at the UNESCO “41st Session of the World Heritage Committee” two-week session in Cracow, Poland.
I examine social and business issues that vary in any dimension – from healthcare and wellbeing to food retail, and from financial to the future of consulting – through both human and data perspectives.
I have skills to easily express my thinking and understanding of a problem both visually and textually, I effectively progress through the design process while staying realistic and emphasizing with people who will use a product/service I develop.
My design approach is all about balancing creativity with analytical approach through constant iterations. I prefer to prototype early in the process, as I believe failing sooner leads to learning faster. Throughout, I try to collect data to inform my design decisions.
Furthermore, I drive my projects towards clearly defined goals (and if they are unclear, I am able to clarify them with stakeholders) while constantly validating the constraints of proposed solutions. I find myself working well both in a team or individually.
Knowtrition – User Experience
Knowtrition – Ecosystem and Mobile app
Project has been awarded as a winning project in a RCA x CERN Grand Challenge (among 74 teams, 374 students from across the School of Design) and we have presented the idea in CERN in Switzerland.
Size:
1 monthIn Collaboration with:
Spectrum – Key Stakeholders
Spectrum – Personas
Spectrum – Current Process Flows
Key features:
• Integrated Client and Contact categorisation within dashboards
• Integrated tailoring content capabilities
• Exploiting Business Intelligence
• Simpler and automated processes to align marketing and sales more effectively
Team members: Agata Juszkiewicz, Chao Dai, Lydia Liu, Allie Qian, Hwangjoo Kim